Gravis Fail

Now don’t get me wrong, i’m a big supporter of Gravis and have been since they started, always used their bags. What I am not a supporter of is shoddy workmanship and things that just don’t make any sense. Case in point: I got a Gravis Hobo backpack for my brother for christmas. He used the bag for less than three hours carrying things that you would normally carry in a bag of this stature and the strap just broke on him like that. A metal strap at that. Either Gravis’s quality control got really shitty or there was some kind of manufacturers defect present. I’ve contacted Gravis last week through Twitter and by email and haven’t heard back from them since. Way to go customer service!